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4 Ways to Handle Excessive Tenant Complaints About Your Orange County Investment Property

As a landlord, you want to develop a relationship with your tenants, enabling them to feel free to come to you with complaints or problems. Begin every relationship with your tenants by completing thorough background checks and taking the time to reach out to former landlords and references on the application. In a perfect world, this should help you avoid serious conflict between yourself and your tenants. 

However, tenants with chips on their shoulders can reach the level of overkill in every relationship in their life. Regrettably, they may begin with you. They may focus on continually complaining to you personally about their unit, other residents, or the complex as a whole. Should you find yourself in such a predicament, just remember you are not the first landlord to face such a negative experience with their tenants. 

By examining the subject of unreasonable tenants in advance, consider yourself forewarned and take steps to arm yourself as best as possible against the possibility. We will discuss four ways you can handle excessive tenant complaints about your Orange County investment property.


Ensure you know your lease well and clearly outline the responsibilities as a tenant and your own as the landlord. Otherwise, an annoying tenant may constantly be calling your emergency line for a replacement lightbulb. Screening your calls giving top priority to emergencies is entirely acceptable. It is advisable to document all complaints along with your response to each. Suppose an issue should escalate and force you to take legal action against a nuisance tenant as a last resort. In that case, you will have documentation showing their harassment of you and that you performed due diligence in your duties.


Stop right now and take a deep breath. It might be time to approach your tenant and find out what is going on. Are they facing new financial circumstances and possibly going about trying to get out of the lease in the wrong manner? The first step to compromise with an upset tenant is through opening a channel for communications. Try reaching out if they understand that you are willing to work with them within reason and talk. Suppose you can not come to a mutual understanding to resolve what is bothering them. In that case, you could set out in writing which complaints you will acknowledge as being legitimate and what complaints about your Orange County investment property that you will ignore moving forward.

End the Misery

Do not renew your lease with a troublesome tenant if possible, being mindful always not to act from resentment or infringe on any federal guidelines governing tenants. Depending on your situation, it may be worth the vacancy and turnover expenses to alleviate yourself of this nightmare tenant. You could handle their excessive complaints about your Orange County investment property by offering an early opt-out option for the lease. If that is not of interest to your problem tenant, perhaps offering them, a move-out-credit could entice them to leave. You may want to provide enough in your offer to cover their moving expenses to another location nearby.

Direct Sale

Selling your house directly to H&M Realty Group is the best way to handle excessive tenant complaints about your Orange County investment property. If there is no end in sight to the constant onslaught of problems and demands, H&M Realty Group is here to help. H&M Realty Group pays in cash, meaning we close in a matter of days or weeks. H&M Realty Group handles everything, bypassing all the red tape and time-consuming processes with a traditional sale. Had enough of hearing complaints? Why not make your headaches go away by contacting H&M Realty Group at 949-625-4533.


Broker/Realtor/Investor/Mentor (41 years experience) Specialties: Buyer's Agent, Listing Agent, Foreclosure, Short-Sale, Property Management, Landlord I'm a Full Time Real Estate Professional, house flipper and mentor to many of my clients. I am here to help you get top dollar for your home or get you the best price for a home that you are going to live in. I have over 40 years of real estate experience for you to draw on and actively list and sell over 20 homes a year. I have sold over 600+ homes in the last ten years alone. I am a very skillful negotiator and will work diligently to help you realize the best possible price when buying or selling your home. With my Exclusive Home Acquisition & Sales System, I can find the Right Home for You! I have access to homes no other Realtor will show you. I can show you how to save an average of $10,000.00 on the purchase price. We will find a home that fits your needs, in a neighborhood that suits your style. If you are selling your home then I can bring all the professionals to you. I always include professional photos in ALL my listings. I have contractors standing by to assist with those upgrades if needed. I can also quickly get you ALL CASH offers for your home if you desire. My marketing surpasses all other agents. It begins with extensive internet advertising to hundreds of websites throughout the world. I do direct mail marketing for you home and also knock on doors in your neighborhood when I am holding an open house. I hold you home open to expose it to as many buyers as possible. My Exclusive program is designed to sell your home for Top Dollar in Any market. I am an experienced flipper here in Orange County and therefore can offer you my over 40 years of real estate experience. The information is available to you at no charge! If you like what you see, please call me and setup Your Free Consultation.

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